Our strategy is based upon three key principles:
Growth
- Existing markets
- New markets
- New product offerings
PROGRESS IN 2019:
- Adjusted EBITDA growth in all our existing markets
- New market entry into South Africa
- Growth in tenancies in all markets
- Growth in tenancy ratio across all markets
- New edge data centre services
Business excellence
- Supply chain optimisation
- Business digitalisation
- Lean Six Sigma
PROGRESS IN 2019:
- Posted our 20th consecutive quarter of adjusted EBITDA growth highlighting the continued incremental efficiency and operational gearing of the business
- Group-wide launch of Siterra; our comprehensive site management system
- New site performance analysis (SPA) function rolled-out across our four established operating companies for a balanced score card approach to business excellence
- Implementing revised KPI metrics across all maintenance contracts as they are renewed with partners
- Regional Network Optimisation Centre (“RNOC”) Project implemented in Tanzania
Sustainability
- Building partnerships
- Training local people
- Environmental responsibility
- Embedding our values
PROGRESS IN 2019:
- Commenced active strategy development of our sustainability agenda, including benchmarking, stakeholder engagement and materiality assessment; to be aligned with recognised standards and measured against UN Sustainable Development Goals
- Attained the Anti-Bribery management system certification (ISO 37001). This added to our comprehensive suite of management systems that are aligned to international best practices and includes: Quality (9001), environment (14001), and safety management (18001)
- Enhanced Board with appointment of new independent Chair and two additional independent non-executive directors
- Contributing to industry-wide initiatives through the organisation of live events focused on lifting safety standards, and active focus on improving driving standards in our operations
- Continued roll out of leadership development programs across the Group
