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Our strategy is based upon three key principles:

Growth

  • Existing markets
  • New markets
  • New product offerings

PROGRESS IN 2019:

  • Adjusted EBITDA growth in all our existing markets
  • New market entry into South Africa
  • Growth in tenancies in all markets
  • Growth in tenancy ratio across all markets
  • New edge data centre services

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Business excellence

  • Supply chain optimisation
  • Business digitalisation
  • Lean Six Sigma

PROGRESS IN 2019:

  • Posted our 20th consecutive quarter of adjusted EBITDA growth highlighting the continued incremental efficiency and operational gearing of the business
  • Group-wide launch of Siterra; our comprehensive site management system
  • New site performance analysis (SPA) function rolled-out across our four established operating companies for a balanced score card approach to business excellence
  • Implementing revised KPI metrics across all maintenance contracts as they are renewed with partners
  • Regional Network Optimisation Centre (“RNOC”) Project implemented in Tanzania

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Sustainability

  • Building partnerships
  • Training local people
  • Environmental responsibility
  • Embedding our values

PROGRESS IN 2019:

  • Commenced active strategy development of our sustainability agenda, including benchmarking, stakeholder engagement and materiality assessment; to be aligned with recognised standards and measured against UN Sustainable Development Goals
  • Attained the Anti-Bribery management system certification (ISO 37001). This added to our comprehensive suite of management systems that are aligned to international best practices and includes: Quality (9001), environment (14001), and safety management (18001)
  • Enhanced Board with appointment of new independent Chair and two additional independent non-executive directors
  • Contributing to industry-wide initiatives through the organisation of live events focused on lifting safety standards, and active focus on improving driving standards in our operations
  • Continued roll out of leadership development programs across the Group

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