A developed mobile market, with high smartphone penetration driving demand for data and enhanced services.
- Helios Towers has a strong urban footprint, providing coverage where it is needed most
- Nascent 3G and 4G networks are being rolled out by carriers
- HT’s local management is building on our strength in urban settings with further innovations
870 sites 1.89x Tenancy Ratio
99.99% Average weekly uptime
19% Market Share 3 Orange/Black Belt Employees
28m Population 2016 6.1% GDP Growth
3.0% Mobile Subscription Growth
66% Mobile Penetration 38m Mobile Subscriptions
Source: World Bank. Hardiman Report, 2016. Includes multiple SIMs
|Jeffrey Schumacher||Chief Executive Officer|
|Sean Alborough||Managing Director|
|David Dzigba||Financial Director|
|Barbara Martinson||Legal Counsel|
|Theophilus Odai||Head of Sales and Marketing|
|Eugenia Boafo||Head of Human Resources|
|Anita Sackey-Clarke||Project Director|
|Enoch Kweku Annan||Operations Director|
Reducing site grid disconnections
Diesel-fuelled power generation is much more expensive than drawing power from the grid. However, at Helios Towers Ghana, sites had been consuming unnecessary fuel because they were being disconnected from the grid. This was caused by maintenance partners failing to top up prepayment meters and ensuring the grid supply. In turn, this was impacting on the operational expenses for these sites.
The Six Sigma solution
We analysed the causes for the disconnections, and measured payment times to understand if the process was in control. We then mapped the current state of the process to identify and evaluate waste, and prioritised the actions needed.
The project took three months from defining the problem to implementing the improvement.
In the period from December 2016 to September 2017:
- 85,000 generator hours saved annually for 12 sites
- US$70,000 saved in fuel costs annually for 12 sites