content-fullwidth-13.jpg content-fullwidth-13.jpg content-fullwidth-13.jpg

Ghana overview

A developed mobile market, with high smartphone penetration driving demand for data and enhanced services.

  • Helios Towers has a strong urban footprint, providing coverage where it is needed most
  • Nascent 3G and 4G networks are being rolled out by carriers
  • HT’s local management is building on our strength in urban settings with further innovations

Our customers

HTA_Ghana_Customers.jpg HTA_Ghana_Customers.jpg HTA_Ghana_Customers.jpg



888 sites  1.88x Tenancy Ratio


99.99% Average weekly uptime   


19% Market Share   3 Orange/Black Belt Employees


Ghana KPIs


28m Population 2016   6.1% GDP Growth  


3.0% Mobile Subscription Growth        


66% Mobile Penetration   38m Mobile Subscriptions

Source: World Bank. Hardiman Report, 2016. Includes multiple SIMs


Jeffrey Schumacher Chief Executive Officer
Sean Alborough Managing Director
David Dzigba Financial Director
Barbara Martinson Legal Counsel
Theophilus Odai Head of Sales and Marketing
Eugenia Boafo Head of Human Resources
Anita Sackey-Clarke Project Director
Enoch Kweku Annan Operations Director

Reducing site grid disconnections

The opportunity

Diesel-fuelled power generation is much more expensive than drawing power from the grid. However, at Helios Towers Ghana, sites had been consuming unnecessary fuel because they were being disconnected from the grid. This was caused by maintenance partners failing to top up prepayment meters and ensuring the grid supply. In turn, this was impacting on the operational expenses for these sites.

The Six Sigma solution

We analysed the causes for the disconnections, and measured payment times to understand if the process was in control. We then mapped the current state of the process to identify and evaluate waste, and prioritised the actions needed.

The project took three months from defining the problem to implementing the improvement.


In the period from December 2016 to September 2017:

  • 85,000 generator hours saved annually for 12 sites

  • US$70,000 saved in fuel costs annually for 12 sites



Regional Contact - Ghana

Tel: +233 242 435581

Address: HTG Managed Services Limited, 31 Akosombo Road, Airport Residential Area, Accra, Ghana
mail icon