This position is required to provide day to day site monitoring through the tower operating centre monitoring system and maintain contact with on site personnel.   

• Provide day-to-day systems monitoring (e.g., documentation of alarms, fault, generator running hours, diesel level and site status etc.)

• Monitoring of event, alarms and all activities on site via telemetry and vsys program and calling of site.

• Daily documentation of alarm and all site proceedings

• Track, escalate, follow-up and close faults on site through dockets

• Open fault management, day to day follow up of open fault docket and resolution time

• Daily preparation and distribution of regional reports as requested by the NOC Supervisor.

• Liaise with the NOC Operations Assistant on Generator servicing and diesel delivery on delegated sites.

• Ensure all reports are completed accurately and according to designated timelines.

• Collations of Alarms per site and preparation of monthly alarms per sites

• Carryout any other job responsibilities assigned by the NOC Supervisor.

Education: Knowledge, Skills & Abilities

1. A good first degree or HND

2. Exhibits a high level of initiative, objectivity, integrity & commitment

3. Have exceptional IT knowledge/skills to generate, review, run and interpret reports.

4. Good interpersonal & communication skills.

5. Ability to manage and resolve crises

6. Good team spirit and human relation management.

7. Result oriented in line with corporate objective

N/A